Known Issues
Known Issues - Unresolved
Known Issues - Resolved
- Session Expired Error Message
- 'e'Disclosure Package Notification Update Issue
- DTI Calculation Issue
- Re-pricing Loop Workaround
- Appraisal Fee for PUD Properties - Not Populating in Closing Cost Details
- Borrower Needs List - Users unable to add items (140046)
Instruction Guides
User Guides
Training Videos
- Completing the Loan Application in the Loan Center (Video)
- Navigating the Personal Tab in the Loan Center (Video)
- Navigating the Property Tab in the Loan Center (Video)
- Navigating the Assets Tab in the Loan Center (Video)
- Navigating the Credit Tab in the Loan Center (Video)
- Understanding the Loan Details page (Video)
USING iMP (LO AND OPERATIONS)
- Understanding Cash Out and the Purpose of Refinance Fields
- Navigating the Loan Mega-Menu Restructure
- Understanding the Demographics Questions (HMDA)
- Adding Auto-Email Notifications
- Updating and Classifying a Signed Disclosure Package with Intent to Proceed (ITP)
- Understanding Closing Disclosures (CD) and Loan Estimate (LE) Sections within Closing Cost Details
Using iMP (CONSUMER)
- Uploading Miscellaneous Documents
- Understanding WP Admin – Pricing Disclaimer Configuration
- Understanding WP Admin – Wait Graphics and Video Configuration
- Understanding WP Admin – Logo Configuration
- Understanding WP Admin – Credit Results Configuration
- Understanding WP Admin – Application Progress Color Configuration
General
FAQ
- What is a Lead Source ID?
- Do I have to enter a financial asset on the Assets Tab within the Loan Center?
- Why are my user comments are not saving with my Borrower Needs List (BNL) notes?
- Why am I unable to generate pricing?
- How to print or send an article through email as a PDF
- Am I able to add Rental Income to Non Subject Primary Residence in REO Flyout?