Why am I unable to generate pricing?

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It is very important that you are set up with proper credentials first before trying to work within the iMP, and a user may receive an error message when attempting to shop for rates at times. While there are a few reasons the user may receive this message, one prime example is not having proper credentials. A user may be able to identify that they do not have proper pricing credentials if they are seeing the text string highlighted below: 

Pricing_-_web_table_default_error_-_Unable_to_get_pricing.png

The user should not see "webtabledefault" within the Rate Table, rather, the user should see their login, i.e. "staceysmith1"

Pricing_-_web_table_default_error_-_Unable_to_get_pricing_-_proper_credential.png

In instances where the user does not have proper credentials, they should reach out to their Administrator to ensure they can be properly set up. 

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