Why are my user comments not saving with my Borrower Needs List (BNL) notes?

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It is important to understand that a user may only select and save one item per line from the dropdown list within the BNL. Any notes/comments correlating to a particular requested item will only remain so long as that requested item remains unchanged. In short, if you change the requested item from the dropdown list your notes will be deleted as well. If you make a change in error and wish to revert back, simply cancel your changes before saving anything in the loan file. 


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