The ‘Your Loan is Being Worked On’ Message appears when a loan team member is currently updating details related to the loan file. For borrowers to have access to the latest real-time information on their loan, these important updates must be made. Once these changes are completed, the loan file will once again be available for the borrower to access.
Please check back later to access your loan details or contact your assigned Loan Team Member, as displayed in the message window, for further questions. This differs from the “This Task is Unavailable” message.
- “This Task is Unavailable” Message