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FAQ

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  • Add Product Guidelines to a Loan Product
  • What is a Lead Source ID?
  • Do I have to enter a financial asset on the Assets Tab within the Loan Center?
  • Why are my user comments not saving with my Borrower Needs List (BNL) notes?
  • Why am I unable to generate pricing?
  • How to print or send an article through email as a PDF
  • Am I able to add Rental Income to Non Subject Primary Residence in REO Flyout?
  • How do I clear my Google Chrome cache?
  • How can I tell if my disclosures have been signed and where would I find them?
  • Do we (loan officers) need to go in and sign anywhere on the disclosures that are sent from IMP like we do in Encompass?
  • Is there a way to import an existing Encompass loan into iMP?
  • How do I remove a borrower from the loan application and credit report?
  • How would I order an appraisal through iMP if disclosures were not e-signed?
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